1. Introduction
Dantrox AI ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (dantrox.ai) or interact with our sales and lead generation forms.
This policy is designed to comply with global data protection regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA).
2. Data We Collect
When you interact with our website, specifically when requesting a consultation or contacting sales, we may collect the following categories of personal and business information:
- Identity Data: First name, last name, and professional title/role.
- Contact Data: Work email address, phone number (if provided).
- Company Data: Company name, team size, and current technology stack.
- Intent Data: Information about your business goals, desired use cases, and budget expectations.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and basic analytics data collected via cookies necessary for website functionality.
3. How We Use Your Data
We process your personal information strictly for the following business purposes:
- Lead Qualification & Sales Outreach: To evaluate your company's needs and contact you to discuss how Dantrox AI can integrate into your infrastructure.
- Service Delivery: To prepare relevant proposals, demonstrations, or onboarding materials.
- Marketing Communications: To send you updates about our products, industry insights, or event invitations, provided you have explicitly consented to receive them. You can opt out at any time.
- Website Optimization: To understand how visitors use our website and improve the user experience.
Lawful Basis (GDPR): We process your data based on your Consent (when submitting a form) and our Legitimate Interest in conducting business-to-business (B2B) outreach and providing you with requested services.
4. Data Sharing & Third Parties
We do not sell your personal data. We only share your information with trusted third-party service providers (sub-processors) who assist us in operating our business. These may include:
- Customer Relationship Management (CRM) platforms used by our sales team.
- Email service providers used for transactional and marketing emails.
- Cloud hosting providers and analytics tools securely storing and processing website data.
All third-party providers are contractually obligated to protect your data and only process it according to our strict instructions.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For lead generation data, if there is no active engagement or contract signed, we typically securely delete or anonymize the data after 36 months.
6. Your Privacy Rights
Depending on your location (such as under the GDPR or CCPA), you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data from our systems.
- Right to Object/Opt-Out: You can object to our processing of your data for direct marketing purposes at any time.
- Right to Data Portability: You can request the transfer of your data to another organization.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.
7. Security Measures
We have implemented robust technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
8. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your data privacy rights, please contact us at:
Dantrox AI
Email: ct@dantrox.com